Open Mon–Fri 9–6 · Open Saturdays 9–4 54/58 Princes Hwy, Arncliffe, Sydney NSW · minutes from Sydney Airport Call 0418 200 289
Roof job on your hoist? Don't decline it — send it. Call 0418 200 289, or email for a trade account →

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Trade & fleet partners · workshops · dealerships · insurers · warranty administrators

The roof department
your business doesn't have

Somewhere in your week is a roof job nobody wants to own: the leak that won't trace, the hydraulic roof stuck mid-fold, the claim no repairer will quote. We own those. Roofs are all this workshop has done for twenty-plus years, and around twenty trade businesses already send us theirs — from suburban workshops to OEM dealerships in two states.

20+ yrs in automotive repair 1000+ roofs serviced 4.9★ Google rating
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Which desk are you at?

This page covers four relationships. Jump to yours.

Partner 01 Workshops Send the job or post the part, your invoice or ours. How it runs Partner 02 Dealerships PO & account billing for customer cars and used stock. How it runs Partner 03 Insurers & assessors Specialist quotes, failure reports and photos on roof claims. How it runs Partner 04 Warranty administrators Failure evidence that answers the coverage question. How it runs

Who we work with

Four kinds of partner.
One standard of work.

Different paperwork, same bench. Here's what each relationship actually looks like — explained the way we'd explain it across the counter.

Partner 01

Workshops & specialists

Our largest trade channel

What you send

The job you'd otherwise turn away or sublet blind: a leak that's beaten two visits, a roof that stops at the B-pillar, a cassette that needs stripping. BMW, Mercedes-Benz and Porsche specialists in NSW and Queensland send us this work on repeat.

What we do

The whole job or just the part. Mail-in cylinder rebuilds are the volume line: rams posted in, rebuilt, bench-tested, posted back. Mechanism repairs, roof glass and full roof jobs come through the door the normal way.

How it runs

Trade rates, your invoice or ours, and a parts & labour warranty on the repair either way. Your customer never has to know we exist — or can deal with us directly. Your call, job by job.

Call about a job Text the car & symptom

Full page: Workshops & specialists →

Partner 02

Dealerships — OEM & independent

PO & account billing already running

What you send

The roof faults on customer cars and used stock that your own workshop can't schedule or doesn't tool for. OEM dealerships in NSW and Queensland already send us this work.

What we do

Diagnose first, then quote with evidence: photos and fault findings your service manager can put in front of a customer without flinching. We repair where repair is right rather than defaulting to the assembly swap.

How it runs

Raise a PO, send the car, get an itemised invoice against it. That's already how our dealer accounts operate. One contact, one accountable repairer, one warranty behind the work your badge ends up standing on. And the warranty isn't decorative: when a rebuild for a dealer client needed revisiting under warranty, we redid the work without an argument and without a second invoice.

Call about dealer terms Text about account billing Email to open a dealer account

Full page: Dealerships →

Partner 03

Insurers & assessors

Authorised job by job

Where we fit

Roof claims are awkward: the failure is hidden, and a generalist's quote is a guess wearing a letterhead. A specialist quote with the failed component photographed and named makes an assessor's decision easy — in either direction.

Track record

We've completed authorised, paid repair work — authorised job by job — for major Australian insurers and third-party claims managers. We're not on anyone's repairer panel; every job here is approved on its own evidence, which suits us fine.

What you get

An itemised quote separating parts, labour and diagnosis; a failure report that says what failed and why; photos that show it; an invoice formatted the way your process requires.

Call about a claim Email claim details

Full page: Insurers & assessors →

Partner 04

Extended-warranty administrators

Mechanical failure, evidenced

Where we fit

Warranty claims live or die on one question: did the component fail, wear out, or get forced? On a roof system, a generalist often can't tell you. We can — and we put it in writing.

Track record

We complete extended-warranty repairs — each authorised on its own claim, paid by the administrator — with the diagnosis done before the quote, not after the approval.

What you get

A failure report your claims team can rely on, an itemised quote with no padding, and a repair that doesn't come back — cycle-tested, and water-tested where water was the complaint, before handover.

Call about a warranty claim Email a warranty enquiry

Full page: Warranty administrators →

How a trade account works

Four steps. Nothing for you to chase.

  1. 1

    Send the job — or post the part

    Call, text or email with the car and the symptom. The car comes to Arncliffe — or for hydraulic cylinders, the rams travel without it, by post. Non-drivable and stuck-open cars are normal here — tow-ins and customer drop-offs both work; call first and we'll plan how the car gets here.

  2. 2

    Diagnosis & quote: to you or your customer

    We diagnose before we quote, and the quote comes with evidence: what failed, photos of it, itemised parts and labour. Addressed to your business, your customer or their insurer.

  3. 3

    The repair, warranted

    OEM or premium aftermarket parts, fitted by specialist technicians, tested before anything leaves. The parts & labour warranty applies to trade work exactly as it does to retail.

  4. 4

    PO & account billing

    Invoice against your purchase order or on account, already running with our dealer clients. Ask us about scheduling arrangements for account holders when you set up.

For insurers, assessors & claims managers

We speak assessor

A claim isn't a retail job with extra steps. It's an evidence exercise, and roof claims need better evidence than most.

In practice

Paperwork that's been paid first pass

Every claim flow, already familiar

The quote

Itemised down to the component: the failed part named and priced, labour broken out, diagnosis as its own line. The failure report explains what failed in plain language, and the photos show the part on the bench — not just a wet seat. Photo documentation is standard: before, during teardown, and after completion, supplied with the quote and the invoice.

The flows

We've worked claims every way they come: direct with the insurer's assessor, through assessment intermediaries, via third-party claims managers, and customer-paid with the owner reimbursed. Tell us which rail your claim runs on; we'll know the next step.

The invoice

Every insurer wants the invoice its own way: references, formats, line structure. Our invoices have been paid first pass. We learned each payer's format requirements by getting paid, not by reading about them.

Call about a roof claim Email the claim

Supplier agreements & volume terms

Trade rates exist.
Terms are negotiable.

We don't publish a rate card: trade pricing is a conversation, not a brochure. But the shape of it is simple.

Trade rates
Trade pricing sits below retail and already applies to the businesses that send us work. Set up an account and your jobs are quoted at trade from the first one.
Volume terms
Commit to minimum work volumes and the terms move with you: rates, billing and scheduling are negotiable against a known pipeline. Supplier agreements are available where your purchasing process wants it on paper.
The alternative
Without a roof partner, you're declining jobs your customer asked you to handle, or playing sublet roulette with a generalist. One accountable specialist, one warranty, one phone number that answers. That's the actual product here.
Credentials
Convertible & Sunroof Autocentre · ABN 28 764 532 243 · Public liability insurance held — certificate of currency on request. A capability statement is available on request for insurers and warranty administrators.

Want it in writing for your purchasing process? Email accounts or call 0418 200 289 and ask for trade terms.

Straight answers

The questions trade
partners ask first

If yours isn't here, call. You'll get the same straight answer.

Ask us directly
Can the job run under our workshop's name?

Yes. Plenty of trade work here is invisible to the end customer: you send the car or post the part, we repair and warrant the work, we invoice your business, and your customer deals only with you. Tell us which way you want it on the first job and it stays that way. And we don't market to your customer afterwards. The relationship stays yours.

Can our customer deal with you directly instead?

Your call. Some businesses hand the customer to us for the roof — bookings, updates, handover — and others route every conversation through their own service desk. Both run here every week. Either way, the billing follows whatever you've set up: your account, your PO, or the customer directly.

What warranty does our customer get on trade work?

The same one a retail customer gets: parts and labour on the repair. And it's not decorative: when a rebuild for a dealer client needed revisiting under warranty, we redid the work without an argument and without a second invoice. Your name is on the job, so the warranty has to hold.

How does mail-in work for our workshop?

Call 0418 200 289 first so we confirm the cylinders and how to cap and pack them. You remove the rams and post them to Arncliffe; we rebuild them with new seals, bench-test them under pressure, and post them back ready to refit and bleed. Cylinders already arrive here from Queensland, Victoria, WA, the ACT and New Zealand.

Do you do insurance quotes for our customers' claims?

Yes: an itemised quote, a failure report and photos in the format assessors expect. We've completed authorised repair work, job by job, for major insurers and claims managers. Our invoices have been paid first pass, because we learned each payer's format requirements by getting paid. Send us the claim details and the car, and we'll handle the assessor's questions directly if you want us to.

Next step

Send the first job.
The account follows.

No forms and no drawn-out account setup. The first job opens the account. Call 0418 200 289 with the car and the symptom, or email us a trade enquiry.

Call 0418 200 289 Email a trade enquiry

54/58 Princes Hwy, Arncliffe NSW 2205 · Mon–Fri 9am–6pm · Sat 9am–4pm · Interstate cylinders: mail-in ram rebuilds · Back to all repairs

Call now Text the car & symptom